The Three Keys to Employee Engagement
And the tactics for addressing these critical areas with employees as a manager
In The Truth About Employee Engagement, Patrick Lencioni (the same author of the best-selling The Five Dysfunctions of a Team), talks about the three keys to employee engagement through a fable.
This is of course, aside from the necessities: things like getting sufficient pay to pay the bills, psychological safety to speak out at work, good working conditions where you don’t feel like you’re going to get harmed while working, etc.
Those three keys? Making things relevant, getting to know employees, and defining how to measure employees.
Making things relevant
In a similar book about making things relevant, Start with Why talks about how everything starts with the purpose. Before the ‘what’ or the ‘how’ of anything, we must understand the ‘why’. Why am I doing this for a company? Why is it important?
The first key to employee engagement is making sure all employees understand how their work contributes to the organisation. Perhaps you’re a janitor and keeping the areas clean means good working conditions, which boosts productivity for employees, which could then mean employees can sell more products and…
