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The 12 Questions to Answer to Understand Your Engagement at Work
I was surprised by Marcus Buckingham and Curt Coffman’s findings in their groundbreaking book First, Break all the Rules. Although countless work has been done to understand employee engagement, they found that there were 12 questions, which, if employees responded positively to, signalled engagement at work.
Do I know what is expected of me at work?
If you don’t know what is expected of you at work, how can you deliver to those expectations? I’m sure we have worked at one point with someone who was unclear in their expectations. They ask for a deliverable and keep sending it back with vague feedback to “make it better”. Or they ask you to hit specific sales revenues year after year, which you do, but dangle the promotion in front of you like a carrot.
Do I have the materials and equipment I need to do my work right?
Ever try to get a screw out without a screwdriver? Just as the right tools make all the difference in your effort, the right materials and equipment at work can make a huge difference. I remember the switch from having a single monitor to dual and even triple monitors…
