Member-only story
One of my favourite kinds of novels are parables. There’s of course something to be said about storytelling — it’s one of the best ways to transfer messages and information and it’s extremely memorable.
Ken Blanchard, the author of the One Minute Manager, co-wrote this book with Cynthia Olmstead and Martha Lawrence and it’s about an ABCD model of trust that the readers learn about through a parable with Woof and Whiskers, a dog and cat that strive to build trust with each other.
What is the ABCD model?
- The first step in developing trust is showing that you are Able to build trust. You do trustworthy things. You show that you can act for the benefit of the other person.
- Next, you have to be Believable in building trust. You have to act with integrity. You shouldn’t be saying negative things behind that person’s back. You should also be able to own up to your mistakes.
- Then, you have to Connect with the other person. Empathize with them. Show that you care for them.
- Finally, you have to be Dependable. Take consistent and regular action to show that you are reliable.
As a way for me to understand, I would like to briefly apply this model to one where you start a new job and in building trust with your boss.
